You have 30 days to return your item in the original condition. For the holiday season, we allow returns through January 15th, 2022. Actual shipping costs w/ insurance and gift wrapping (if purchased) will not be refunded. Custom made to order gold or sterling silver pieces incur a 20% re-stocking fee. We also do not refund custom made to order platinum items. If you have any questions about returns, please call us at 1-800-348-4499.
There is a 6 month guarantee on all craftmanship. We will be happy to work with you to make sure you are very happy with your item. If you have any questions about your jewelry or gemstones, please call us at 1-800-348-4499.